GENERAL INFORMATION

• All orders are prepared within 48 business hours starting from the order confirmation date. This may vary during sales or promotions. If you think your order is delayed, you can contact our customer service.
• Important note: Remember that delivery times may be affected in times of high volume (such as Black friday, Christmas)
• For international orders, orders are passed through to international courier companies who take care of air transportation.
• Unfortunately we are not able to ship to PO Boxes.
• As soon as your order is dispatched, we will send you a confirmation email from which you will be able to track your order. You can also track your order. In the event that you are not at the shipping address upon delivery, the courier company will contact you in order to reschedule a second delivery attempt at your convenience.
• Please note all international packages may be subject to duties and taxes. Your local customs authorities establish the limits for duty-free packages. HathaJewels will not be held liable for any fee, duties and taxes which may be applied to your order by customs in the country where delivery is made. Please contact your local customs offices if you would like to seek more information regarding taxes and duties applicable in your own country. 

 

SHIPPING EXPENSES

 

ITALY: FREE SHIPPING

EUROPE (Albania, Austria, Belgium, Bulgaria, Croatia, Rep. of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Holland, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Uk, Vatican.

• Orders over 100€ - FREE SHIPPING
• Orders under 100€ - 20€

 

USA & CANADA

• Orders over 150€ - FREE SHIPPING
• Orders under 150€ - 20€ (prices may vary depending on your region)

 

 

OTHER COUNTRIES (Argentina, Australia, Brazil, China, Japan, India, Indonesia, Mexico, New Zealand, Russia, Thailand, South Korea)

• Orders over 250€ - FREE SHIPPING
• Orders under 250€ - 50€ (prices may vary depending on your region)

 

Shipments to non-European Union countries may be liable for customs taxes and additional fees. In all cases, these costs will be the responsibility of the buyer and will be settled at the given customs office. HathaJewels is committed to taking care of all the required paperwork in order for the parcel to clear customs.

EXCEPTIONS: for logistical reasons shippings in all other countries are not available for the moment.